Legal

Privacy Policy

Last updated: May 23, 2026

This Privacy Policy describes how Ecom Simple Apps ("we", "us", "our") collects, uses, and protects information about visitors to ecomsimpleapps.com (the "Website") and users of our products. By using the Website, you agree to the practices described below.

1. Who we are

Ecom Simple Apps is a company based in Laval, Quebec, Canada. We build apps for the Shopify platform. You can reach us at:

Ecom Simple Apps
5200 Boul. des Laurentides, Bureau 200
Laval, Quebec, H7K 2J8
Canada
hello@ecomsimpleapps.com
(514) 802-2470

2. Information we collect

Information you provide

  • Contact form submissions (name, email, message)
  • Email or phone correspondence you initiate with us

Information collected automatically

  • IP address
  • Browser type, operating system, and device information
  • Pages visited, referring URLs, and the date/time of visits
  • Approximate location derived from IP (country/region)

3. Cookies and similar technologies

We use cookies and similar tracking technologies (such as pixels and tags) to operate the Website, measure traffic, and understand engagement. You can disable cookies in your browser, but some parts of the Website may not function properly.

The cookies we use fall into the following categories:

  • Strictly necessary — required for the Website to function.
  • Analytics — to understand how visitors use the Website (e.g. Google Analytics).
  • Advertising — to measure the performance of advertising campaigns (e.g. Meta Pixel, Google Ads).

Where required by law, we will request your consent before placing non-essential cookies on your device.

4. How we use information

  • To operate, maintain, and improve the Website
  • To respond to inquiries and provide customer support
  • To measure traffic, engagement, and the effectiveness of marketing
  • To detect, prevent, and address fraud, abuse, or security incidents
  • To comply with legal obligations

5. Third-party services

We rely on the following service providers, who may receive or process information about you:

  • Cloudflare — hosting, content delivery, and security.
  • Google Analytics & Google Ads — traffic analytics and advertising measurement.
  • Meta Pixel — advertising measurement for Facebook and Instagram.
  • Shopify — only if you install or use one of our apps from the Shopify App Store.

Each of these providers processes data on our behalf or as an independent controller under its own privacy policy.

6. Sharing of information

We do not sell your personal information. We share information only:

  • With service providers acting on our behalf under appropriate confidentiality obligations
  • When required by law, regulation, subpoena, or legal process
  • To protect the rights, safety, or property of Ecom Simple Apps, our users, or the public
  • In connection with a corporate transaction such as a merger, acquisition, or sale of assets

7. Data retention

We retain information only as long as necessary for the purposes described in this Policy or as required by law. Contact-form submissions are typically retained for up to 24 months unless a longer period is required.

8. Your rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request that it be corrected or deleted
  • Object to or restrict certain processing
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with the relevant supervisory authority

Quebec residents have additional rights under the Act respecting the protection of personal information in the private sector (Law 25 / formerly Bill 64). To exercise any of these rights, contact us at hello@ecomsimpleapps.com.

9. International data transfers

Our servers and service providers may be located outside of Canada, including in the United States and Europe. By using the Website, you understand that your data may be transferred to, stored in, and processed in countries with different data-protection laws than your country of residence.

10. Children's privacy

The Website is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Security

We take reasonable technical and organizational measures to protect the information we hold. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on the Website.

13. Contact

Questions about this Privacy Policy can be sent to:

Ecom Simple Apps
5200 Boul. des Laurentides, Bureau 200
Laval, Quebec, H7K 2J8
Canada
hello@ecomsimpleapps.com
(514) 802-2470